scope: rye-valley - Rye Valley delivery decision about how we run client account notifications.

  • Date: 2026-10-02
  • Decider(s): Michael Houck (directed), Tatem (confirmed preference)
  • Status: decided

Decision

Move Jolt client comment notification messages from jolt to jolt-clients (C0C6HM53SKE). Strip the comment body text from the alert; notify only that a client has submitted feedback (no summary, no quoted text).

Context

Hermes posted a verbose client comment alert in jolt (tagging Tatem with full quoted client text). Michael asked whether alerts should live in a different channel and whether the message needed all that text. Tatem confirmed: notification-only is preferred, and a separate channel is better.

Options considered

  • Keep in jolt with full text: rejected (noise, unwanted detail)
  • Separate channel with summary: rejected (Tatem does not want a summary)
  • Separate channel, notify-only: decided

Consequences

  • Hermes comment alert logic for Jolt Studio must send to C0C6HM53SKE, not C0B2Z0ND6M9 (#jolt)
  • Message body should say only that the client submitted a comment with a link to the draft, no quoted text
  • No changes needed to other agencies (Megaphone, Lore) unless they request the same