Works most closely with Michael: inbox and calendar support, Substack and beehiiv publishing, and backup coverage across client channels.
Customer support scope (clarified by Michael, 2026-08-22): Reina handles Intercom support for the MEGAPHONE CREATOR PLATFORM only. She is not the support layer for agency clients. Agency client support and client-facing comms across ALL businesses sit with Blake Stewart.
Spelling is REINA (Michael’s correction, 2026-08-04). Meeting notes that render her name as “Ryna” from a creator-list scrape refer to the same person.
Notes
- Not consistently available during the day, so she does not own time-critical single-owner paths; work that must land inside a fixed window gets a second owner.
Waiting on Reina
0Nothing waiting.
Decisions made
0None recorded.
Meetings attended
0None in the corpus.