Works most closely with Michael: inbox and calendar support, Substack and beehiiv publishing, and backup coverage across client channels.

Customer support scope (clarified by Michael, 2026-08-22): Reina handles Intercom support for the MEGAPHONE CREATOR PLATFORM only. She is not the support layer for agency clients. Agency client support and client-facing comms across ALL businesses sit with Blake Stewart.

Spelling is REINA (Michael’s correction, 2026-08-04). Meeting notes that render her name as “Ryna” from a creator-list scrape refer to the same person.

Notes

  • Not consistently available during the day, so she does not own time-critical single-owner paths; work that must land inside a fixed window gets a second owner.

Waiting on Reina

0

Nothing waiting.

Decisions made

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None recorded.

Meetings attended

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None in the corpus.