- Duration: 65 min
- Platform: zoom
- Source: Read.ai 01JHTPFQZ2HKPR3Q37F0616QK1 (https://app.read.ai/analytics/meetings/01JHTPFQZ2HKPR3Q37F0616QK1)
Transcript
[UNKNOWN_SPEAKER]: Hey, how? [Michael Houck]: Hey, Rafael, what’s going on, man? How you doing? I’m okay. [Rafael Bruno]: I’m serving as a how can I say it? I forgot the name. How is the name of the person that it’s in the hospital taking care of people but it’s not the doctor? [Michael Houck]: The nurse? Kind of like that. [Rafael Bruno]: My wife is not that good. So I’m trying trying to help with something. [Michael Houck]: You’ve got multiple priorities today. [UNKNOWN_SPEAKER]: Yeah. [Michael Houck]: I feel you, man. What’s up, Ben? Hey, hey. [UNKNOWN_SPEAKER]: What’s up? Hey, Ben. Hey, Rafael. [Ben Ornstein]: Rafael, did that testing thing for that first inner circle issue help at all? I thought maybe. The two different errors on the button clicks, maybe that would be helpful in some way? [Rafael Bruno]: Yeah, that’s helpful. I’ve only noticed the first one. I’m still working on that, but it’s good to know. Cool. [Ben Ornstein]: I’ll continue testing for the rest of the day too. I’m going to see if I can find any more bugs. [UNKNOWN_SPEAKER]: and stuff like that. Sure. I’m still waiting on everyone else to pop in. [Michael Houck]: Let me shoot them a note in a second here. Okay, Sid says he’s joining late because his internet is slow. He’s making a hole too. [Ben Ornstein]: and Barrett is still having issues. He just reached out again. [UNKNOWN_SPEAKER]: Oh man. [Rafael Bruno]: Same issues with this is the guy who’s been trying to add account. [Ben Ornstein]: He said, I’ll send you this. I’ll put it in. [Michael Houck]: He’s a, he’s a creator. Who’s trying to add accounts. [Rafael Bruno]: Cause he also has ghostwriting clients. Yeah. I tested with his account tested. At least three to five times to make sure that everything was okay. But yeah, I really don’t know what’s going on with him. [Ben Ornstein]: He’s doing it on an incognito window, which I’m not exactly sure why. [Michael Houck]: Well, I mean, that shouldn’t make a difference. [Ben Ornstein]: It shouldn’t, right. [Michael Houck]: If anything, that should give us a cleaner reading. But yeah, we’ve got to fix this for him because he’s a creator. [Rafael Bruno]: he’s gonna not trust our service, that’s not good for us, so. Yeah, I just sent it in there. Nope. I’ll check again. After this, this meeting to the only Yeah, the only thing that could be different would be something on strike, but I will have hated that. So not really sure why that happened. [UNKNOWN_SPEAKER]: Okay, no word from Wahul. [Michael Houck]: Not sure what’s going on. [UNKNOWN_SPEAKER]: messaging group. Here’s Rizwan. [Michael Houck]: Sorry, I need to sneeze. This is not coming. No, Rizwan doesn’t come to these meetings because he only does 10 hours a week, and I don’t want one of them to be taken out by this meeting. [Rafael Bruno]: OK. Mehul said that he will join in one minute. OK. Thank you. [Rafael Bruno]: He said that he’s having some sort of issue with Zoom. So he asked for another five minutes. Oh, OK. [Michael Houck]: Let’s just cancel the meeting, guys. We got a lot of things to do. I don’t want us to be waiting around. Can we try to debug this Barrett issue while we’re on the call? [Rafael Bruno]: Oh, OK. I’ll try. Just check that now. [UNKNOWN_SPEAKER]: Ben, any other context you can provide that Rafael might not already have? [Michael Houck]: I know you guys have talked, so he might already have all the context. [Ben Ornstein]: Yeah, let me, if I go all the way back to when he first reached out, he sent that loom that I re-sent, I think yesterday. You saw the loom, Rafael? [UNKNOWN_SPEAKER]: Yeah. [Ben Ornstein]: OK, so yeah, he’s and let me watch that again myself just so I can like speak on it. [Michael Houck]: One thing that just popped into my mind is. It looks like the account he’s trying to add has an apostrophe in the name of the account. Maybe there’s something weird with that. [Rafael Bruno]: That’s the only thing that like pops out to me as being unique and different. Oh. Let me check here. [Ben Ornstein]: Yeah. And that loom the first time he couldn’t even click add account from the dashboard. [Michael Houck]: Okay. If that’s the case, it’s probably not that issue then. [Ben Ornstein]: That was the first issue. And then we said it was solved. Then watching the second loom that he sent. [Ben Ornstein]: So then he was able to click Add Account. And then when he clicked Submit, it was just there was an error trying to update that subscription. Please open a ticket on the blackboard. [Ben Ornstein]: And the third one was just try again later. Let me reach back out again. [Ben Ornstein]: Oh, how, by the way, updated, um, command bar with the, with the little hashtags and the URLs. [Rafael Bruno]: Okay. [Rafael Bruno]: Yeah, in order to debug this, I would need Miro’s help to see some logs on post-hoc. Let me see if this. [Ben Ornstein]: Is that something I could be added to and could I handle? No, it’s easier for the engineers to do it. [Michael Houck]: Got it. OK, I was just wondering. [UNKNOWN_SPEAKER]: Hi guys, sorry for being late. [sid]: My internet is a bit slow today. [UNKNOWN_SPEAKER]: Okay. [Michael Houck]: we’re debugging something. [sid]: OK, so what feature is that? [UNKNOWN_SPEAKER]: What’s it? [sid]: So like we’re debugging, right? [Michael Houck]: So what feature is that about? It’s not a feature. It’s Rafael’s. [UNKNOWN_SPEAKER]: It’s not existing customer issue. OK. OK. [Michael Houck]: Don’t worry about it. Let’s wait for Mehul. [UNKNOWN_SPEAKER]: We need him on the front end here. [Michael Houck]: Yeah, fine. [Rafael Bruno]: The weird thing is that when I try to replicate his state on Stripe, and I use his account on the dev environment, it works. Let me try another approach. [UNKNOWN_SPEAKER]: OK. [Michael Houck]: I’m going to record an audio note for somebody real quick, so don’t mind if it looks like I’m speaking here. [UNKNOWN_SPEAKER]: I think how might be right about the That. No. [Michael Houck]: Okay, I’m back. [Michael Houck]: Mehul is here as well. Rafael, maybe you and Mehul can work on this a little bit. Okay. [Mehul Jariwala]: Hey, guys. Sorry, I joined a bit late. [Rafael Bruno]: And are we doing something? Yeah, it’s the Barrett issue that I just mentioned. Yeah, he’s still having problems. I guess it is something other account of subscription issue that we were having right yeah I replicated all the let me create another branch here one moment okay let me just Rafael, do you think this is something we’ll be able to fix on this call? Or are you guys going to need more time for it? I will need at least another 10 minutes to keep testing. I’m creating another environment, replicating the production environment. And I’m adding the same data that he has onStripe on production, so he could also have onStripe on the dev environment. I don’t think you guys need to be here, but if Meru stays here, it would be good. Yeah, sure. Yeah, let’s do that. We can push this. [Michael Houck]: And then when you guys are done, just let us know, and we can hop back on and do the other stuff we were planning to do, the sprint planning. [UNKNOWN_SPEAKER]: Okay. [Mehul Jariwala]: I guess what I was thinking is that it’s something related to the pavement because I don’t see an issue with the front end. [Rafael Bruno]: No, it’s not with the front. But the front end, if you could take the logs from post-hoc, so I could check it would be helpful. [Mehul Jariwala]: The problem is for post-hoc log, I don’t see the log for that particular user. It was logged in only from last past 22 days and I don’t see even been when did that person try again? Did he try today? [UNKNOWN_SPEAKER]: Because I don’t see. He tried again. [Ben Ornstein]: Yeah, he reached out about 25 minutes ago. [UNKNOWN_SPEAKER]: Oh, that’s weird. [Mehul Jariwala]: Because I don’t see that. That log for that particular user. [Ben Ornstein]: He said he was doing it on an incognito tab. Would that have anything? [Mehul Jariwala]: No, but whatever log that whatever error, if he, he, if he, if he get right, we’ll definitely log that into our system, but I don’t see that is there for today. [UNKNOWN_SPEAKER]: That’s really strange. [Mehul Jariwala]: Which means I’m thinking no activity has been performed today. That’s what I was thinking. Thank you. [Rafael Bruno]: file from front-end we were calling update the description item on Yeah, I think I found the issue. Should hear of a moment. [Mehul Jariwala]: Well, do we need anything from my shit? [Rafael Bruno]: Not right now. [Mehul Jariwala]: Yeah, it’s been like, well, like, okay, I was thinking that I don’t like we have another meeting, right? [Rafael Bruno]: We will probably have another meeting. But I found the issue. I will need like 15 minutes to fix it. [Mehul Jariwala]: Oh, do we need anything? No, nothing from the front end. [UNKNOWN_SPEAKER]: Okay, cool. [Mehul Jariwala]: Then we can drop off, I guess, myself and Ben then once you’re ready, we can jump back. [Rafael Bruno]: Yeah, I think that how we want to have a meeting after we solve this. But for now, we can hop off. [Mehul Jariwala]: Okay, thank you. [UNKNOWN_SPEAKER]: Thank you. [Rafael Bruno]: Hi, baby. Wait, let me see what Hauke is going to say. We need to interrupt the call. [UNKNOWN_SPEAKER]: you